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Celebrity Cruises Unveils New LuxurySM Brand Approach: 'Always Included'
MIAMI – Nov. 10, 2020 – Vacations should be effortless from the start.
That’s why Celebrity Cruises has announced a new approach to cruising called ‘Always IncludedSM,’ putting an end to confusing promotions, complicated add-ons and limited time offers. Starting Tuesday, Nov. 17th, every Celebrity Cruises vacation will include Wi-Fi, drinks and tips, simplifying the luxury vacation experience.
“Everything we do at Celebrity is driven by the desire to redefine what today’s luxury looks and feels like, with experiences modern travelers want. With the launch of our Edge Series ships, Celebrity Edge and her brand-new sister ship Celebrity Apex, we tapped into a powerful ‘New Luxury’ culture - relevant, relaxed, design-focused and inclusive,” said Lisa Lutoff-Perlo, president and CEO of Celebrity Cruises. “Today, nothing is more luxurious than when things are extra simple and extra special. We wanted to bring that big wonderful feeling of ‘everything is taken care of’ to life for our guests.”
“After this challenging year, ease and peace of mind have become even more invaluable commodities,” said Peter Giorgi, vice president and chief marketing officer of Celebrity Cruises. “People want to spend more time being inspired, not getting lost in a myriad of booking options. Our new ‘Always Included’ approach makes the purchase process simple and incredible – one decision and the wonder of a Celebrity cruise awaits.”
“Always Included” becomes the new standard rate for the luxurious experience offered on Celebrity’s award-winning ships and includes:
For guests who want even more luxurious simplicity, Celebrity is offering the option to upgrade to one of two packages:
All guests in The Retreat – Celebrity’s unparalleled vacation concept featuring stunning all-suite accommodations and all-exclusive experiences including a private restaurant, lounge and sundeck, and a dedicated team of butlers and concierge staff - will receive the same amenities as the INDULGE package at no additional charge.
“Always Included” is the latest in a series of innovations available on Celebrity ships, including the recent transformation of the traditional cruise industry safety drill into a more personal digital experience, called Muster 2.0, that can be accessed by guests from any smart device or on a stateroom TV and completed at the guest’s leisure prior to the ship’s departure, providing more time to relax and ease into a wonderful getaway.
“Always Included” is available for all new bookings on any of Celebrity’s cruise offerings, excluding Galapagos vacations. As part of its new approach, Celebrity has also re-invented its loyalty program to offer Captain’s Club members new perks and special onboard experiences.
Travel advisors can learn more about “Always Included” on Celebrity’s ships by visiting http://www.thecelebritycommitment.com. For more information on all Celebrity Cruises offerings, call 1-800-437-3111 or visit www.celebritycruises.com.
About Celebrity Cruises:
Celebrity Cruises' iconic "X" is the mark of a fleet of 14 award-winning ships redefining luxury cruise travel with cool, contemporary design and accommodations; culinary, wellness and entertainment experiences for modern tastes; and culturally rich and diverse destination experiences, all complemented by warm, personalized service. Celebrity has pioneered many industry firsts at sea including: the first use of solar panels on a cruise ship; the first to eliminate use of plastic water bottles; the first American female Captain of a cruise ship; the first-ever all-female bridge and officer team sailing; the first West African woman to work on the bridge of a cruise ship; and one of the first legal same-sex weddings performed at sea. Driven by wanderlust and a passion for opening the world, Celebrity journeys to all seven continents, visiting nearly 300 destinations in more than 70 countries. Celebrity is one of six cruise brands operated by global cruise vacation company Royal Caribbean Group. (NYSE: RCL).
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Media Contact:
Susan Lomax
Celebrity Cruises
SLomax@Celebrity.com